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ACE Highlights

Our Philosophy


Our version of success is when we see trucks and rigs out on the road, working hard using ACE products that are loaded with gear and holding up after years on the road, doing what they need to do.

We accomplish that by building products that boast quality second-to-none in the industry and by working to be the kind of partner you want to work with that contributes to your success and makes your life easier.

IF YOU CHOOSE AN ACE PRODUCT, HERE'S OUR SEVEN COMMITMENTS TO YOU:
  1. We embrace the opportunity to educate our customers and aim to become trusted advisors.
  2. We respond to inquiries and fulfill information requests promptly, accurately and thoroughly and then follow-up to ensure that your inquiry has been addressed.
  3. We will do what we say we are going to do. If unforeseen circumstances arise, we will communicate the reasons promptly and work to ensure the best possible outcome is reached.
  4. We are honest enough to take ownership of our mistakes and then make up for them.  We will work diligently to prevent the same issues from re-occurring.
  5. We seek to build a great work environment and company culture, symbolized by a creative, knowledgeable, fun and friendly staff with low turn-over.
  6. We empower our employees to make decisions that are in the best interest of our customers.
  7. We set our prices to be competitive and fair to ensure that we can deliver quality products, and that our customers are provided the best value from the goods we supply.